YOUR RIGHTS LIVING AT HOPE HOUSE OR FOWLER HOUSE
Adult Foster Care homes are homes that provides supervision, personal care, and protection in addition to room and board, for 24 hours a day, 5 or more days a week, and for 2 or more consecutive weeks for compensation.
The homes are licensed and inspected by licensing consultants from the Office of Children and Adult Licensing.
You have a right to:
-be free from discrimination because of race, religion, national origin, sex, age, handicap, marital status, or source of payment.
-exercise constitutional rights, including the right to vote, to practice the religion of your choice, etc.
-to send and to receive unopened and uncensored mail.
-participate in social, religious and community activities, as well as the right to not participate.
-contacts with relatives and friends, and to receive visitors in the home at a reasonable time.
-private communications and consultations with a physician, attorney, or any person of your choice.
-choose a physician, psychiatrist, or dentist for needed services.
-refuse treatment and services, and to be told of the possible consequences of that refusal.
-private use of a telephone every day.
-access to your own room at your discretion.
-voice complaints and make recommendations for change without fear of retaliation.
-be treated with consideration and respect, with recognition of personal dignity, individuality and the need for privacy.
-nutritious, appetizing meals.
-be free from harm and punishment by restraint, isolation, personal humiliation, or by having food, water, or clothing/personal items withheld.
-review and discuss your records with the home’s staff, including the assessment and care plans.
-use the services of advocacy agencies and to attend other community services.
-request and receive assistance from a responsible agency to relocate to another living situation.
At the time of move-in a Resident Care Agreement between the resident and the home must be completed.
This agreement must be reviewed annually, but can be reviewed anytime there is a concern about the level or quality of care being provided. The homes have a process for addressing informal concerns to the staff or administration. You can make a formal complaint in writing if you cannot resolve issues with the home. A complaint can be filed with the Office of Children and Adult Licensing.
After investigating a complaint, the Office can require that the home prepare a plan of correction; fine the home; or suspend, modify, or revoke a home’s license. For more information please call our toll free number: 1-866-485-9393. OR CLICK HERE.